ATM SERVICES
What does your
ATM need?
Six clear starting points. Find the right service, check local coverage and connect directly.
Find services near you
01
Repair & maintenance
Diagnose faults, repair hardware and prevent breakdowns with scheduled maintenance.
See tasks included 4
- Diagnostics and troubleshootingFind the cause of errors, faults and downtime.
- Hardware repairRepair or replace card readers, dispensers, printers, keypads and boards.
- Preventive maintenanceScheduled inspection and cleaning to prevent breakdowns.
- Emergency repairUrgent response for a machine that is down.
02
Install & set up
Position and secure an ATM, configure it, connect communications and test it before opening it for use.
See tasks included 4
- ATM installationPosition, anchor and install the machine on site.
- ProgrammingConfigure terminal settings, surcharge and host connection.
- Initial setup and testingPrepare a new machine for service and run test transactions.
- Connectivity setupSet up phone line, internet or cellular communications.
03
Move or remove
Remove an ATM safely, move it to another location or arrange reinstallation. Agree on transport and site access before work starts.
See tasks included 5
- UninstallationDisconnect and un-anchor a machine.
- RemovalTake a machine off site.
- TransportationMove a machine between locations.
- RelocationMove an ATM to a new spot or site, end to end.
- ReinstallationInstall a relocated machine at its new site.
04
Cash management services
Choose the cash arrangement you need: loading your own cash, provider-funded vault cash, ongoing management or reconciliation.
See tasks included 4
- Cash loading (your cash)Loads and replenishes cash that the ATM owner supplies.
- Vault cash providedSupplies and loads the provider's own vault cash.
- Ongoing cash managementMonitors and manages cash levels over time.
- Balancing and reconciliationSettlement, balancing and reconciliation help.
05
ATM placement & management
Find an operator to place or manage an ATM at your business, and discuss responsibilities and the commercial arrangement directly.
See tasks included 2
- ATM placementPlace an operator-owned ATM at a business.
- Ongoing ATM managementOperate and look after a placed machine over time.
06
Routine servicing
Receipt paper, cleaning and basic service visits.
See tasks included 3
- Receipt paper replacementReplace receipt paper and check the printer.
- CleaningClean the machine, screen and keypad.
- Basic service visitsFirst-line checks and routine visits.
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